Terms & Conditions – E-Courses

Welcome!

We’re delighted to support you in your French learning journey! By purchasing one of our e-courses, you agree to the terms below.

What our courses are

Our e-courses are self-paced learning programs designed to help you build your French step by step. They include:

  • Video lessons
  • Exercises and practical activities
  • Structured learning paths

They are preparation tools, not official exams or certifications, and they do not guarantee exam success — but they’re designed to give you the best possible support.

Your access

  • You get personal access to your course after purchase
  • Your access is for you only (no sharing please )
  • Access duration is indicated at the time of purchase

If misuse is detected, we may need to suspend access.

Payment

  • Prices are shown in CHF unless stated otherwise
  • Payment (or installments) must be completed as agreed

Refund

Because you receive immediate access to all course materials, our e-courses are non-refundable once access is granted.

We always aim to be fair and understanding — and in exceptional situations, we may offer alternative solutions at our discretion.

Course content

We do our very best to keep our content:

  • Clear
  • Relevant
  • Up to date

However:

  • Courses are based on the information available at the time of creation
  • External exams (like fide) may evolve independently

Content use

All materials are created with care and are protected. You’re very welcome to use them for your personal learning, but please don’t:

  • Share your access
  • Copy or distribute the content
  • Use it commercially

Your responsibility

To get the most out of your course, we ask that you:

  • Use the platform respectfully
  • Follow the learning path
  • Ensure you have a stable internet connection

A quick note on results : We’re here to support you — but your progress depends on your practice, consistency, and starting level.

Goodwill & flexibility

We care about your experience. When possible, we may offer:

  • Credits
  • Extensions
  • Alternative options

These are goodwill gestures and not automatic rights.

Legal

These terms are governed by Swiss law, with jurisdiction in Switzerland.

Questions?

We’re always happy to help 

info@pretaparler.ch

Merci beaucoup et tous nos vœux de succès!

Isabelle & L'Équipe Prêt à Parler